Compustar Remote Starter FAQ

These only work for Compustar 1-way and 2-way remote starters, If you have another brand installed by us, email or schedule an appointment to have your remote starter looked at by a technician. All features are outlined in the user manual that came with your remote starter, if you do not have the manual available you can download them from the links at the bottom of the page.

My remote does not work. What do I do?

A: You must go through a troubleshooting process: Does your vehicle respond to your remote at all? If yes, does it lock and unlock the doors? If yes then your system is in valet mode. Either tap buttons I and III or Lock and Trunk simultaneously on your remote. If no, have you tried reprogramming your remote outlined in the user's manual or see below. If either option does not resolve your problem then you must call and schedule an appointment with the service department or send us an email below.

My vehicle does not remote start. What do I do?

A: Does your vehicle respond to your remote? If yes, what commands does it respond to? If no, does reprogramming your remote work? If your remote responds to your system and does not remote start it may be possible you will have to schedule an appointment or send us an email detailing your problem.

How do I reprogram my CompuStar remote to my vehicle?

A: This process is outlined in the user's manual for the remote. You must cycle the vehicle's ignition between the on and acc/off position 5 times within 7 seconds or less and then tap the lock button or button I. All your remotes must be reprogrammed at the same time.

The blue LED light on my antenna keeps blinking even when I am driving, what do I do?

A: Depending on the model of the remote starter (mainly found only on the one way starters), you must press the unlock button on the remote start before starting the vehicle to disarm the blue LED. This light is mainly used as a theft deterrent, and must be disarmed. If it does not turn off after pressing unlock, it may be possible the LED may need to be manually disabled. Schedule an appointment or send us an email to resolve this issue.

On my 2-Way, remote it seems that it doesn't have the same range it once had, what do I do?

A: The 2 way remotes, depending on the distance away from vehicle you are, uses up a lot of the battery. When the battery starts to die, range is also affected. Try changing the battery with a new AAA battery and if that still doesn't give the same range, give us a call to schedule an appointment or email us.

The display on my 2 way remote is dim or disappears when I press a button. What do I do?

A: This usually happens when the battery in the remote needs to be replaced.

The blue LED light doesn't light up anymore on the remote when I press any button, what do I do?

A: The battery is probably dead and needs replacing. You can remove the battery using a small Phillips screwdriver to replace the battery or come in to the parts department and have us replace it for you. There are some circumstances where the remote may need to be programmed to the compustar again, see the directions above on programming remotes.

My 2-Way remote flashes "Hold" on the LCD when I press any button. What causes that?

A: Your remote has a button lock feature. If you hold button 4 down for 2.5 seconds that will engage or disengage that feature.

I have a manual transmission. How do I set my vehicle up to remote start?

A: You have to set manual transmission reservation mode. Reservation mode involves leaving your gear in neutral. You must set your e-brake and a few seconds later remove the vehicle's key from the ignition. Your vehicle will remain running until you exit your vehicle and close all doors. The motor will shut down and your remote will receive a page back (2-Way remote) and lock and arm the system.

How do I take my remote starter in and out of valet mode?

A: If your vehicle responds only to the unlock/lock commands, and nothing else. Then your system is in valet mode. You must press buttons I + III on your 2-way remote, lock and trunk on 1-way remotes, simultaneously for less than half a second. Then the vehicle lights will flash twice meaning it is out of valet. If it flashes once then your vehicle is now in valet mode.

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